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Monthly Archives:

  • Dear Lego: How not to write a customer service email

    Today, due to a bug in their website which put my order through without my credit card info (d'oh!) I got this unfriendly and suspicious email from lego: My first thought was this was a Phishing scam email. Why? Well, the subject was somewhat strange, the message was plain text, but in HTML format, it didn't contain any actual information about my order, and it told me to take som...