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Touch and Windows CE in the Real World

Pete Brown - 07 May 2010

I recently went to one of those Righttime Medical Care clinics (used to be Nighttime Pediatrics) to get checked out for a cold that had lingered for three weeks (turned out to be a sinus infection). These are clinics, usually with a long wait while in the office, but same-day appointments. They see the usual things: colds, sniffles etc. as well as things that used to mean a trip to the emergency room: broken bones, cuts needing stitches etc.

Anyway, I don't go there often, and this time, they had upgraded from their usual paper stack to a set of Windows CE-based touch tablets that they call "E.R.I.C" This device is a wireless Windows CE Pro 5.0 touch tablet provided by Phreesia.


Creepy anthropomorphized orange tablet aside, the experience itself is pretty good. They hand you the tablet with your account already pulled up. Phreesia is a software + hardware + service offering. The devices are provided to the clinics, and Phreesia handles the back-end services themselves.


I wasn't planning on taking pictures in the office until I saw these; my phone doesn't do well in low-light. However, you can see the Windows CE Sticker on the back



You pick the reason you're here from a list of finger-friendly buttons. There are a number of screens like this that ask about medical history for yourself and family. The usual things that would be a large column of checkboxes on the back-side of a paper form.



Since this was my first visit, I also needed to enter in my insurance information from my card.

Three listboxes to set the date was actually pretty efficient for touch



This screen shows why long email addresses are a royal pain :)


The last page requests a signature. There's a pen docked at the top to handle that. There's a card swipe on the right, but I never used it. If I had a co-pay, I believe I could swipe a credit card there.

The benefits to the clinic are they get data without any bad handwriting to translate, and they potentially get payments out of the way right at the start. The benefit to the patient is you can fill this out on a computer, without any writing (I hate writing and filling in forms). Obviously the patient also gets the benefit of the data being correct :)

Since my own doctor also uses this system(just found that out) the medical records are shared and automatically updated in his office - another nice benefit.

Once you are done, the system offers you medical information to entertain you while you wait "sponsored content"; or you can just return it.


It's nice to see this type of technology out there in the field. It's even nice to use it yourself and find it useful :)

posted by Pete Brown on Friday, May 7, 2010
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3 comments for “Touch and Windows CE in the Real World”

  1. Jeff Ballardsays:
    It is a great use of technology. For a germaphobe like me, do they offer hand sanitizer when you're done using it? :)

    I can only imagine what sort of illnesses people have and touched it before me. Same can be said of a clipboard, too, though, so it's a draw.

  2. Petesays:

    I thought about the same thing. I usually carry one in my pocket, but they also had a "sanitazion station" near the front desk - including wipes and gel.

    Yes, I used it :)

    "Do you want the plague or non-plague PC, sir?"

  3. Richardsays:
    It's nice to see they're designed to cope with time travellers! :-D

    "When did your symptoms start?"
    "In three years time."
    "OK, I've booked your appointment for last Wednesday."

    I think that screen-shot needs to be uploaded to The Daily WTF.

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