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Great Usability - or Not

Pete Brown - 08 March 2008

So I'm trying to complete registration at this site today, and I noticed that there is no textbox next to state. I figured maybe they pulled the state from the zip code.

So, I fill everything else in and submit, and get this wonderful screen telling me State/Province is required - even though there's no field for me to input into.


Refreshing the page didn't fix the problem. I had to close out and try again. Turns out the problem comes about if you accidentally pick another country (in my case, it was because I hit a letter when that field had focus) and then change back to US.

Another curious thing: the phone number field has a location and you can pick a number of things including "cell" and "mobile". Not sure why they would still have cell in there.

posted by Pete Brown on Saturday, March 8, 2008
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